#0 - May 2, 2010, 6:26 p.m.
I placed a ticket to see if i could simply get it swapped with it's equivalent simply to be told pretty much to live with it that they couldnt help me with this problem and if i wanted an alliance version, I should have to pay $25 for a faction change (but i'm already a level 35~ alliance). There's plenty of other people who have had this done for them, said it depends if you get a good GM or not.
GM's cant just swap out the item? If this is true, that's pretty screwed up.