Been Hacked help

#0 - May 2, 2010, 4:30 p.m.
Blizzard Post
My accounts have been hacked and an authenticator has been placed on my account.
#2 - May 2, 2010, 5:13 p.m.
Blizzard Post
Q u o t e:
Are there people available to take calls at billing today?


Yes, Ripteye. Our Billing Representatives are answering calls as quickly as possible, so you may want to try pressing redial repeatedly until you're able to enter our phone queues if you have any difficulties. They can be reached using one of the following numbers:

Billing and Account Services
    Live Representatives are available every day from 8:00 AM to 8:00 PM PDT
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283

For more information on how to secure your computer and recover your account, please read the following threads:

Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

Let me know if you have any questions in the meantime.