#19 - May 12, 2010, 2:54 a.m.
It sounds like the source of the compromise is on your system, Portman. I would strongly recommend that you look through the following sticky, it has great advice on account as well as computer security: (
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1). Unfortunately you will need to go through the motions of getting this Authenticator removed once again. You may do so by contacting Billing & Account Services either via e-mail:
[email protected] or by calling 1-800-592-5499 during their hours of operation, which are 8AM to 8PM PST seven days a week. Your other option would be to post on the Technical Support Forum.
I wish you the best of luck in getting your account secured, mate.
