Wow Visa rewards question

#0 - May 3, 2010, 6:30 p.m.

so i redeemed some game time from my visa rewards the other day and it said it was going to send me an email, but i never got it. thinking they'd send me an email, i didn't write down the code the website gave me. now i'm out my game time. i know i put in my address correctly, before anyone asks. i always double check those kinds of things. so, what can be done to help me?

Aredek

#7 - May 9, 2010, 7:58 p.m.

I truly apologize for the delay in getting back to you, Dana. This is the first I've seen of your thread. I'm currently speaking with a Billing Representative in regards to this issue as it does not appear that the game time has been applied to your account. While I cannot offer any guarantees on the forums, I'll see what I can find out for you.

Please be aware, however, that this sort of issue is best addressed via a phone call directly to our Billing Department using one of the following numbers:

Billing and Account Services

Live Representatives are available every day from 8:00 AM to 8:00 PM PDT

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283