Banned for spamming

Can you do me a favor, Zenaly? Please copy he entire e-mail you received and paste it within a new post in this thread. It sounds as if the e-mail you received may have been a malicious party's attempt to trick you.

Can you provide me with the name and realm of a character on the account in question, Zen?

Thank you, Zenaly.

I can understand the confusion now. It seems that your account has been compromised which means that somehow a malicious player came in control of your account information and used it to spam your fellow players. I strongly encourage you to take a few moments to review the following threads for more information on how to secure your computer and report it as compromised:

Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

Please pay particularly close attention to the following portion of the Compromise Info Center:

Q u o t e:

6.1 My Account Was Banned!


Sometimes characters on a compromised account will be used for malicious activities. When this happens, the account to which these characters belong may be suspended, banned, or locked for exploitation.

If your account was penalized for actions which occurred while it was compromised, the appropriate recourse is to contact our Account Administration department as soon as possible. Our AA representatives may be reached by email or by web form.

[ul]Email: [email protected]
Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11


Should you have any further questions or concerns why compromised accounts may be penalized, please see the following discussion:

http://forums.worldofwarcraft.com/thread.html?topicId=4071469304&pageNo=1&sid=1#3

Let us know if you have any specific questions along the way.

Once you've e-mailed [email protected], a member of the Account Administration team will investigate the report and attempt to restore access to the account. During this process, your password will be reset and sent to your registered e-mail address to ensure the malicious party no longer has access using the old password.