Incorrect Forum for Suggestions

Q u o t e:
Yes I did, this isn't a suggestion it's a wake up call.
If you really think it needs to be moved them move it. and stop deleting it so no one can see.

I also recommended you leave out the baseless speculation as it serves absolutely no purpose than being inflammatory.

That's why I didn't move it - you really should think about editing it before reposting if you wish it to be effective.

Q u o t e:
I have provided real facts, I have insulted no one.
And I find that accusation offensive, and you are only proving my point by treating me this way.

Do you have an issue that the Game Master Department can help with, Neige?

I assure you the focus of your post is more suited to our developers and policy makers. We help with ingame issues here.

Tickets aren't ignored, Neige.

You may have received a tell you missed. If so, I do apologize for any miscommunication.

Reports such as that are looked into, but you will never know the outcome. There are privacy concerns for both the reporter and the reportee we respect.

Also, it depends greatly on a players account what is done based on any given offense should one be substantiated.

If you've not seen our penalty volcano, that may give you some useful information into this process.

Penalty Volcano
http://us.blizzard.com/support/article.xml?articleId=20221&searchQuery=penalty%20volcano&pageNumber=1

Q u o t e:
I've seen the volcano several times, and yes my ticket was ignored.
If you really think it's appropriate to say that I am wrong and that your employees are so infallible in their jobs, then you shouldn't be in customer service. It is your job to look into it instead of just telling the customer is wrong, and that is a huge part of the problem I have with the customer service.

I do not appreciate paying money to a company that calls me a liar, and that my experiences are not real because they themselves have never experienced it.

If I am wrong then show me where.

You are jumping from my edit on your manifesto to your issue. I merely suggested leaving out the baseless speculation part of it if you decided to repost it on the Suggestion Forum as it serves no purpose and could actually deflect the main part of what your intent seemed to be.

At no time have I accused you of lying. You opened a petition as well you should have. You will never know what actions were taken against another party, nor am I allowed to divulge that now, much less in public.

Is there something else I could assist you with today?

We also sometimes message players when the queue times are high.

Lack of an email is not necessarily indicative of 'nothing' being done.

Well, so much for taking my recommendations on making that a bit more productive.

I wish you well, I really do. I'm sorry this has upset you so badly, but we do our best for all our customers.

If that post is reported for content, well - the Mod Squad will be the ones to adjudicate it in that forum.

Everyone including myself have been trying to help, you don't seem to want that help.

No one is ganging up on you.

The proper email for Game Master concerns on a specific interaction is [email protected].

Tickets are always in the system, you don't need to remember names that you've previously reported. A followup petition or an email either one will suffice for your purpose.

You were edited HERE because it wasn't the proper forum. I recommended edits to your post simply to be more constructive in Suggestions.

I wish you all the best.