Character Transfer Error

#0 - April 19, 2010, 2:29 a.m.

Hey guys. I've been working on getting a character transferred from one account to another for a couple days. At this point, I get to the screen asking me about my secret question. After I enter my answer and click continue, I'm brought to the same screen, except this time it has a red error message above it reading "An error has occurred..." with Blizzards contact information following it. Any ideas for me?

Vrakthris

#5 - April 19, 2010, 2:37 a.m.

Q u o t e:
Try these troubleshooting steps:

1. Clear the cache and cookies on your browser and try again.
2. If that fails, try a different browser.
3. If that still fails, call Billing and have them do the transfer manually for you.

Excellent advice. That would be my recommendation as well.

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 8AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.