Can't Redeem Celestial Steed Codes

#0 - April 25, 2010, 5:07 p.m.

Yesterday morning I purchased 3 Celestial Steeds, one for each of my battle.net accounts and one for my roommate's separate battle.net account; neither of us are able to redeem our codes. When we click on the Redeem button after pasting in the code, absolutely nothing happens. This is happening on 2 different computers, and we did delete all temporary internet files. We have each sent an email through that website with no response other than the immediate "donotreply" acknowledgement one. I am seeing these mounts all over the place in-game of course and would like to get the 3 we have paid for, please help!

Aredek

#1 - April 25, 2010, 5:10 p.m.

What browser are you using to do this? Can you give it a shot using a different browser, Dejaboo?

Let me know the results!

Aredek

#3 - April 25, 2010, 5:17 p.m.

It's possible that the way the browser works in correlation with AOL it is preventing you from loading the page appropriately, Dejaboo. If you're able to download it, Firefox is a good alternative. Should you continue to experience issues or be unable to download Firefox, give our Billing Department a call and they may be able to assist in the application of these codes. :)

Billing and Account Services

Live Representatives are available every day from 8:00 AM to 8:00 PM PDT

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Aredek

#5 - April 25, 2010, 5:35 p.m.

Q u o t e:
Aredek, thank you very much for your speedy help! I downloaded Firefox, went to the Battle.net website through it, the Redeem button functioned properly and I now have my mounts!

Woohoo! Enjoy! :)