Bought a wrong region Celestial Steed code

#0 - April 17, 2010, 11:09 p.m.

Having previously purchased a Pandaren Monk using my US battle.net account, and given the code to my mother (who has an EU battle.net account), I assumed (it seems wrongfully so) that I would be able to do the same with the Celestial Steed.

Having then gifted it to her, she was unable to use it. Is it possible for one of the following to occur:

1) That the US code be exchanged for an EU code,
2) That the US code be refunded, and I be able to purchase an EU code with my US Battle.net account? I don't want to have to create another battle.net account just to be able to use the EU store.

Thanks!

Sirantus

#3 - April 17, 2010, 11:14 p.m.

As Hoperemains has suggested, it would probably be best to contact our Billing and Account Services department regarding this issue, Celluur. For future reference, please note that all the pets as well as the mounts available on the online Pet Store are indeed region specific.

Billing and Account Services

Live Representatives Available 7 days a week, 8am to 8pm PDT

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283