Need characters reinstated

#0 - April 25, 2010, 2:21 a.m.
Blizzard Post
my account got hacked, all toons deleted, all gold and gear deleted, its been 8 hrs since I sent my ticket and still no gm to help me with, been a loyal subscriber since 2007 would appriciate some of sort of effort to restore 4 important toons, sorry for being a hassle never been hacked before and always made sure my computer is secure with a best virus protection and a hardware fire with limited ports open, please help
#11 - April 25, 2010, 4:47 p.m.
Blizzard Post
Q u o t e:
my account got hacked, all toons deleted, all gold and gear deleted, its been 8 hrs since I sent my ticket and still no gm to help me with, been a loyal subscriber since 2007 would appriciate some of sort of effort to restore 4 important toons, sorry for being a hassle never been hacked before and always made sure my computer is secure with a best virus protection and a hardware fire with limited ports open, please help


You're no hassle whatsoever, Zergeras. Unfortunately, however, this is not an issue that we are able to assist with via the forums. You've done the right thin in submitting an in-game petition, but I'm afraid you'll need to remain as patient as possible as our Game Masters look to assist you as quickly as possible.

Thank you for your patience!