You play time expires in 30 minutes. ???

#0 - April 23, 2010, 1:52 a.m.
Blizzard Post
Hello, i just received a message ingame stating that my game time will expire in 30 minutes. I was concerned because i knew that i had a card as an active subscription still on the account. Upon logging into the account management page, it says Active (Expires: Apr 25, 2010). So why is it telling me this in game on the 22nd?


Here is where i believe the problem comes from. I recently had my account suspended due to a drawback on a credit card of mine. I promptly sent in the money order and had it reactivated. I had asked the blizzard employee if they were going to cancel my play time and that i would have to reactivate, and i was told that it was only frozen and the play time would continue where left off. Was i shafted out of 3 days play time? We will find out if my account is shut down in roughly 20~ minutes...
#2 - April 23, 2010, 2 a.m.
Blizzard Post
You may want to contact our Billing and Account Services department, Kavohs, they should be able to look into your concerns.

Billing Department

Email Support
o Website E-mail Form
http://www.blizzard.com/support/wowbilling/?id=eSupport000
o [email protected]

Phone Support
You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 8AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.