HACKED, 45 mins waiting on hold.

#0 - April 16, 2010, 5:17 p.m.

I was hacked this morning, they added an authenticator. All my items on my toons are gone (looked on wow armory), NEED HELP!!!!! Please! I am sure it will be another hour on hold......any help much appreciated.

Aredek

#1 - April 16, 2010, 5:23 p.m.

If you haven't already done so, I encourage you to spend the time waiting reviewing the following threads for more information on how to secure your computer and recover your account:

Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

Our Billing Department will gladly help you recover the account and submit your information to the appropriate departments for further investigation, so please try to remain patient as they attempt to assist you as quickly as possible.

Thank you for your patience thus far!