#12 - April 10, 2010, 9:04 p.m.
As a few players have stated, the e-mail does indeed appear to be legit, and I can confirm that we did just send a number of accounts the promotional 7 day offer that you mentioned.
That being said, please approach any e-mail like this with caution. I suggest that you avoid using any links that may be listed in the e-mail, and instead simply go to
http://us.battle.net/account/ to be certain that you are in the correct location when attempting to log into your Battle.net account.
Q u o t e:
I logged on to my battle.net acct, but it doesn't show the button there.
It appears that you just reactivated the account you are currently posting on as of today after small break. Unfortunately, as the account has already been activated with a paid subscription, it would no longer qualify for that 7 day promotion. However, if this is something that you would like to have investigated further, you are welcome to contact our Billing and Account Services department for additional assistance.
Billing and Account Services - Email: [email protected]
- Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11
Live Representatives Available 7 days a week, 8am to 8pm PDT
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283