Item Restoration Request.

#0 - April 15, 2010, 1:40 a.m.
Blizzard Post
Today I put together a 25-Man 3 Drake Sartharion run one of my characters on this account on a different server with the loot on Master Looter over the course of the entire formation and duration of the run until success was achieved. Being the Master Looter I have the right to decide who receives a designated piece of loot. At least that is the understanding that I am at. If no loot rules were ever stated, and I looted myself the Reigns of the Twilight Drake why then did a GM remove said item claiming it to be a scam? As I recall Blizzard policy regarding a manner such as this clearly states:

"Players will often report to our In-Game Assistance department the unfortunate circumstance of becoming a victim to what is commonly referred to as "ninja looting." While we do not condone or support such methods, we regret to inform the victims of this exercise that we will be unable to assist with cases of ninja looting under any means. The reason for this is primarily due to the fact that we feel there are several safe guards in the game to prevent successful ninja looting.

It is important to group with players one feels he/she can trust whenever possible. It is equally as important to trust the party/raid leader to choose the most appropriate looting method to prevent instances of ninja looting. For example, master looting should only be condoned and utilized if the leader of the party/raid can be wholly trusted by those within the party/raid. Along the same lines, free-for-all looting should only be used if all members of the party/raid are considered trustworthy. Looting is maintained at the risk of those within a group. If items are mislooted or ninja looted, the In-Game Assistance department will be unable to intervene under any circumstances.

Often times, ninja looting will be reported to us when another player steals a chest or profession gathering node out in the world or in an instance. In these cases, all chests and nodes are considered first-come first-serve. This means that, whether or not one has cleared an area of hostile enemies around a node or chest spawn with the intentions of claiming it, no one has rights to such a spawn"


In Fact, Orylia has already previously stated on this forum regarding a similar manner.
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Talock - you can NOT 'ninja' in WoW.

The definition of a ninja is to take loot you are not entitled to - to steal.

If you CAN loot an object in WoW, you have the system's permission to do so based upon the loot type selected.

While you may have other arrangements outside of the looting mechanics, those are your safeguards, player arrangements over and above those are just a really bad idea in general unless you can trust the folks you are raiding with.
Customer Service Forum Representative

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While my actions may have been unethical they were clearly within the realm of acceptable according to your terms. Can you please clarify why this item was removed from my character? If anything this seems to be a case of abuse of power on the part of a Game Master. Thusly my Reigns of the Twilight Drake should be restored.

#7 - April 15, 2010, 4:20 a.m.
Blizzard Post
Q u o t e:

While my actions may have been unethical they were clearly within the realm of acceptable according to your terms. Can you please clarify why this item was removed from my character? If anything this seems to be a case of abuse of power on the part of a Game Master. Thusly my Reigns of the Twilight Drake should be restored.


You are welcome to contact our Account Administration department to dispute any action that may have taken place, Curiousdude. It is true, we don't generally involve ourselves in looting disputes regarding what is commonly referred to as "ninja looting". We may get involved in situations where a scam may have taken place though. A scam is usually considered acquiring something through misinformation or fraud. Given the activities involved I can't imagine that they would be viewed as anything other than premeditated misinformation and fraud.

The bottom line is, Curiousdude, our goal is to create an environment that is as fun and as fair as possible for all our players. Deception and fraud is not part of that vision, so in a situation where deliberate deception occurs we may intervene. As our Terms of Use says, under the acts that may be considered a violation of our policies we include anything we consider that runs contrary to the "essence" of the Game.

Our Account Administration department will inform you of their verdict though.

Account Administration
Webform: https://us.blizzard.com/support/webform.xml?locale=en_US
[email protected]
#11 - April 15, 2010, 5:28 a.m.
Blizzard Post
I'm well aware of my own words, Curiousdude, but each situation is different. What I was discussing there does not apply to what happened in your situation.

#31 - April 15, 2010, 6:28 a.m.
Blizzard Post
Interestingly enough, Curiousdude, I am unable to find that paragraph "from the original post of that topic" . You seem to be quoting from another post entirely.
Q u o t e:


Are you honestly going to tell me that as a player you desire vague, inconsistent, and subjective decisions to be made concerning ninja looting manners both presently and in the future thunder?


Our policies are clearly defined for our Game Masters. It is painfully obvious that some players simply want the details of our internal policies and procedures so they can figure out just how much they can push the envelope before they'll get in trouble. I'm sorry, Curiousdude, but that is not information I am currently able to provide. If you would like a clear and defined guideline on our methods and policies you are welcome to make that request in our Suggestion forum.

This has little to do with "ninja looting", which is a term that people tend to get caught up on. It is about scamming and scamming we have always been very clear about. If we feel a scam has taken place, we will take appropriate actions. It would be so much better if people didn't spend their time looking for ways to negatively impact their fellow players and could look for ways that they can play fair and honestly. One can change their name to help avoid social repercussions but no ones actions are truly anonymous.