Paid character transfer failed

#0 - April 14, 2010, 8:05 p.m.
Blizzard Post
i recently paid to have my character transfered to a different server and the payment somehow failed even though there is money in the account and now my character is locked can you please unlock it and return it to its original state
#2 - April 14, 2010, 8:26 p.m.
Blizzard Post
Q u o t e:
i recently paid to have my character transfered to a different server and the payment somehow failed even though there is money in the account and now my character is locked can you please unlock it and return it to its original state


Don't believe this is payment related, Ângël. This one was purposefully locked.

I'd email Account Administration on this. They can be reached at [email protected].
#4 - April 14, 2010, 10:01 a.m.
Blizzard Post
Q u o t e:
but the same thing happened to my brother's and my fiance's accounts because i paid for them with the same card as i paid mine they posted on the forums and within an hour they were unlocked and just re submitted payment


They can be locked for different reasons, Ângël. As I said, from what I can see (which admittedly isn't an enormous amount of information into that system), yours was something else.