Error Processing Your Request - Blizz Store

#0 - April 15, 2010, 8:15 p.m.

"There has been an error processing your request.
For assistance, contact Blizzard Customer Support at (800) 592-5499"

After putting in my payment info to purchase the new mount, I receive this error. Anyone else having this issue, or is it just me?

- I've confirmed my credit card info.
- I've checked my billing address and everything is ok.

Supposedly there is only a limited amount of the "steeds" and I would love to have a chance to get it.

Your help is much appreciated. :)

Vrakthris

#48 - Aug. 27, 2010, 3:25 a.m.

Q u o t e:
I have the same problem... :(

You may be getting the same error but given that the original thread is several months old it is unlikely that it is the same issue.

There are several reasons why the transaction may not process. The issue could just be related to the web browser. Make sure your cookies and temporary files are cleared or try from a different web browser if you are encountering an issue. You can also call Billing & Account Services directly to have them attempt the purchase if the transaction will not complete.

Our representatives will be happy to work with you and assist with your transaction in any way possible. :)

Billing and Account Services

Live Representatives Available 7 days a week, 8am to 8pm PDT/PST

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Good luck!