Character re-customization/Race Change

#0 - April 11, 2010, 5:19 p.m.
Blizzard Post
Alright, I did something stupid. I wanted to do a race change on one of my characters, so I paid for a re-customization. I unfortunately over-looked the race change option >_>

So did I just pay 15 dollars just to give my dwarf a make over, or does it still let me change races? If not, am I able to do the race change option having just done the re-customization?
#2 - April 11, 2010, 5:52 p.m.
Blizzard Post
Q u o t e:
Dont use the recustomization. Call billing and let them know you made a mistake and meant to do the race change and accidentally did the other instead. They can drop the recustomization and let you proceed with the race change via the website.


This is excellent advice. Our Billing Department can be reached using one of the following numbers:

Billing and Account Services
    Live Representatives are available every day from 8:00 AM to 8:00 PM PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283