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Mobile Authenticator problem

Forum Avatar
Enyshazriel
#0 - April 4, 2010, 12:49 p.m.
Blizzard Post
My phone was broken and mobile authenticator software on my phone got deleted.
What should I do? I still got the serial code of the authenticator. Would that help?
Please help.
Thanks
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Aredek
#5 - April 4, 2010, 5:40 p.m.
Blizzard Post
If the Mobile Authenticator application is no longer installed, I'm afraid that you may need to contact our Billing Department and have the Authenticator removed from your account and then re-added once you've downloaded it again. Please give our Billing Department a call using one of the following numbers:

Billing and Account Services
    Live Representatives are available every day from 8:00 AM to 8:00 PM PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283