I need my Battered hilt changed

#1 - April 5, 2010, 4:30 a.m.
Blizzard Post
Q u o t e:
I got the totally wrong one first i got the enhancement 1 hander with attack power asked it to be changed to the other one and ment the two hander instead of the spellcaster mace i have been using please i have been waiting total to keep switching it over 5-7 days


I suggest you figure out which one you want and choose one because they are not going to keep switching it for you.
#9 - April 5, 2010, 5:05 a.m.
Blizzard Post
Q u o t e:
i know which one i want lol i want the cudgel the 1 handed one i mean and i know i want that one because im enchanement icc duel wield spec so if someone could change it for me

i ment i got the 2 hander the first time by accident thats why i wanna switch to the 1 hander to raid with


I'm a little confused, Kellisara. From what I can see you originally owned the [Cudgel of Furious Justice]. You submitted a petition on the 30th and asked by name for the [Hammer of Purified Flame] instead.

I don't see that you ever owned the Two-Hand Mace, the [Lightborn Spire]. Also the petition I show currently in queue is regarding Emblem purchases. I'm not certain we'll be able to assist with those as there is a refund option available but your petition will be looked into and a decision made.

As for the quest item, I would recommend that you look up the available items and make a final determination as to what you want. Your petition should include a specific request making sure to name which item you have and which item you would like to exchange it for. If we are able to grant the request to swap quest reward items again we may not be able to make another one regarding the same matter. Quest reward decisions shape your character and although we try to help when an error is made we are not a universal "oops" button.

Good luck.
#11 - April 5, 2010, 5:09 a.m.
Blizzard Post
Q u o t e:
ty ....... plz i would really apreciate it for a gm to help me switch it i dont feel like wating 3-4 days seeing as i have icc 10 with my cssat group and 25 icc with my bravo group i would love it!!


Yes, I'm certain that the people who are in queue ahead of you would appreciate receiving assistance immediately as well but it would be unfair to move you ahead in queue, Kellisara. Your issue is no less important then theirs and many of them likely didn't cause their own issue by making a hasty decision or changing their mind.

This is why taking a moment before you buy, sell, or disenchant an item or select a quest reward is important. I am sorry for what inconvenience this wait may cause you. Our staff is working through the queue as quickly as possible while trying to address everyone's requests.