Vanilla Mastercard Problems.

#0 - April 4, 2010, 6:13 p.m.

So, Friday i go out and buy a Vanilla Prepaid Mastercard to transfer a Character and to buy 1 month of time, the Transfer is successful, i buy my friend 5 bucks of gas for drivin me home, and i buy 1 month to start recurring today, i try to log in and my account is out of time.. so i go check it out. The Mastercard was apparently being charged 25.37 For a 14.99 1 Month. So now i can't play my account. Wondering if anyone knew why or has had the same issues, Please help, kinda bored x[

Aredek

#3 - April 4, 2010, 7:19 p.m.

You may need to contact our Billing Department directly in regards to this issue, Boosttofive. They'll be able to look further in-depth to your billing history and the charges made. They can be reached using one of the following methods:

Billing and Account Services

Live Representatives are available every day from 8:00 AM to 8:00 PM PST

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283