#0 - March 29, 2010, 7:25 p.m.
We are aware of the realm and log in issues that are occurring across many realms. This situation is currently under investigation, but we hope to have a resolution in place for both issues soon (if they have not been implemented already).
If your character is 'stuck' or you are unable to log in, our staff may be able to help. While we're unable to resolve such issues via the forum, you can certainly submit an in-game petition from a different character on the same account, and a member of our staff will do their utmost to help as swiftly as possible!
When you submit such a petition, it's best to keep the following points in mind:
- â€¢ Always use the ‘Character Stuck’ button when you submit this kind of petition.
â€¢ Include the word 'stuck' in your petition.
â€¢ Include the name and realm of the stuck character.
â€¢ Include where your character was before they got stuck
â€¢ Mention whether you are stuck at the loading screen, are unable to remain in-game, are trapped on terrain, are unable to find your body, or fell ‘through the world’