Almost 48 hours and no response on GM ticket

Q u o t e:
I see on my ticket that you guys are "currently experiencing a high volume of petitions," but really? A two day wait?

Unfortunately, the average wait time is between 2 to 3 days at the moment, Wrash. We greatly appreciate your patience thus far and hope you're able to remain patient as we address your petition as quickly as possible.

Should you have any specific questions you'd like to ask in the meantime, please feel free to let us know.