Can't access an old account.

#0 - April 2, 2010, 2:42 a.m.

I have an old wow account, that i have not accessed since before the convertion, I recently found my CD's for the account, I do not remember what e-mail address I used on the original account because it was like 4 years ago. I know what the account name is, I also have the address I used on it, just getting stuck when it askes me for an e-mail address with the conformation of the cd key.... what do I do, how can i get access to my account again. I have been all over Bnet.com looking for alternate ways of accessing the account, its currently not active and has not been since before the convertion to battle.net

Toons on the account, they are all on Baelgun.
70 Hunter Evilshunter
70 Shamen Evilshammy
67 Warrior Tonkatank
39 Lock Dotutodeath

helps me plox.

Bheralrul

#4 - April 2, 2010, 3:12 a.m.

Q u o t e:
Blizz please, I am working when they are open and can't sit on the phone for a hour, I need another way via paper/fax or some way to confirm my info I have stated I have been in the site, I do know this information. Thanks for your effort tho.

Mourninglory is correct in a case like this, you will need to call in to try and recover an account with a name you do not remember. We are unable to reveal account names or crucial details in a public forum such as this, and the Billing department is only able to directly assist with the e-mail address registered on an account.

If you do not remember enough details to recover the account via the site, then calling Billing with the information noted above will be the route you should take if you would like to regain access.