Not allowed into this region

#0 - April 2, 2010, 1:46 p.m.

This evening, when i was trying 2 login my battle.net, It shows up the account you're trying to login with is not allowed into this region. It is probably caused by using the same email address with Chinese battle system. Is there someone who can help me with? I trying 2 call customer service, but it keeps busying.
The details are:
Orzxx rogue on Bathilas
Willdie Warrior on Bathilas
and they r on the same account.

Orlyia

#1 - April 2, 2010, 1:57 p.m.

Q u o t e:
This evening, when i was trying 2 login my battle.net, It shows up the account you're trying to login with is not allowed into this region. It is probably caused by using the same email address with Chinese battle system. Is there someone who can help me with? I trying 2 call customer service, but it keeps busying.
The details are:
Orzxx rogue on Bathilas
Willdie Warrior on Bathilas
and they r on the same account.

Billing isn't open for another couple hours - but yes, they are the ones you need to contact.

This usually happens when the same email has been used on multiple Battle.net accounts from different regions, do you have another?

Anyway, Billing can help you get this straightened out.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 8am to 8pm PDT
E-mail Support - [email protected]