Account can't log in problem, admin pliz help

#0 - March 19, 2010, 8:25 p.m.

I can't log in with my account into account management page and forum, (this is my friend's ID)
when I tried to log in it says: the account you are trying to log in with is not allowed into this region.
It used to work good until recently.
admin pliz help, pliz reply and then I shall pm you my email address for battle.net
calls to billing and account service never went through.... infinite waiting... :(
thanks for the help

Sirantus

#4 - March 19, 2010, 9:51 p.m.

This issue will normally occur if multiple Battle.net accounts across different regions have been registered to the same e-mail address. If you believe that this may be the situation that you've encountered, Flyingud, then I suggest you contact our Billing and Account Services department by phone so that we may help you update the e-mail address that is currently registered to your Battle.net account to a new one.

Billing and Account Services

Live Representatives Available 7 days a week, 8am to 8pm PDT

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283