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Too many attempts?

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Vikz
#0 - March 16, 2010, 9:50 p.m.
Blizzard Post
Hello, when I tried to upgrade my trial account from full to trial and entered the CD Key from my purchased retail box, it said I had too many attempts even though this was my frist time trying to upgrade it entering a CD key?
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Sirantus
#2 - March 16, 2010, 9:57 p.m.
Blizzard Post
If you have not already done so, I suggest you first try clearing the cache and any temporary internet files from your browser, Vikz. It may even be a good idea to attempt the upgrade using a different browser entirely.

If the issue persists, please feel free to contact our Billing and Account Services department by phone for additional assistance.

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