Changing parental controls email

#0 - March 21, 2010, 2:26 a.m.

I'm currently trying to reactivate my account subscription, but can't until i change the parental controls play schedule. The current play schedule is set to '"all red". Because the account has been inactive for almost a year now, I've forgotten the password, and have also lost access to the email address associated with the account. What do i need to do in order to change my parental control email so i can receive the password reset email.

Bheralrul

#1 - March 21, 2010, 2:39 a.m.

In the event someone loses access to their Parental Control e-mail address the Terms of Use form is available to verify yourself as the adult account holder and get the e-mail updated.

Battle.net Terms of Use Form:
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26361

This form can be mailed, faxed, or e-mailed in and will confirm your identity so we can make the Parental Control e-mail adjustment for you. Make sure you fill out the form completely and include the new address you would like down! It is always sad when someone sends in a form but forgets to fill in a vital piece of info :(