RAF Granting levels

Please note the following requirements of the grant a level feature:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=25716

Q u o t e:
How can my recruit grant me levels?

Your recruit will need to right-click your target character's portrait and select "Grant A Level."

Note: Characters must be within 100 yards of one another for level granting to work properly levels may not be granted cross-zone.

Are there are any restrictions on granting levels?

Yes:

1. Levels may only be granted to characters on a veteran account by characters on a linked recruit account
2. Levels may only be granted to characters of the same faction and on the same realm
3. Levels may not be granted to characters over level 59
4. Levels may not be granted to characters of equal or higher level
5. Levels may not be granted once a 90-day account link breaks
6. Levels may not be granted to veteran characters with XP gains disabled.

With this, once a level is granted, it may not be used again. For example: If a recruit character possessed 15 "grantable" levels and provided 10 to a veteran character, only 5 would remain for future use.

If it appears that you and your friend meet all the requirements listed within the FAQ linked above, then please feel free to reply to this post with the name and realm of your friend's character so that I may investigate the matter further, Tiara.