Chargeback/money order process time

#0 - March 10, 2010, 1:06 p.m.

Hello, I recently had my account frozen on February 10th for a chargeback on a server transfer payment (this is a family member's account I'm posting on) and the money order payment of 25.00 was mailed out to blizzard on February 11th. It's been a month now and still nothing, and I was curious as to how long these are taking to process lately. I was told it could take up to 2 weeks, then a few weeks.. But now it's been a month and I'm not sure if I'll need to send out another or not.

Orlyia

#1 - March 10, 2010, 1:32 p.m.

You may wish to contact Billing and ask they follow up on this.

Money Orders can take awhile to process, but really shouldn't be that long. They may have received it and had trouble associating it with your account.

You could email [email protected] or give them a call. Please do be sure to note the timeframe for them.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 8am to 8pm PST
E-mail Support - [email protected]