Need authenticator reset/removed

#0 - March 2, 2010, 5:05 a.m.
Blizzard Post
Inc Nerdrage

This morning at around 11 pst i try to log onto wow to found out my authenticator has been locked due to multiple failed attempts. i call blizzard to get them to unlock it. im told by an automated message that there are too many people calling and to call in later. this happens a few times.

since i have to go to school i send an email asking to unlock it. I have classes the rest of the day nonstop until 8 30 pst. it is too late to call because everyone at blizz is gone. i have email response to what I sent. my account is still locked.

Sindrigosa and LK attempts tonight in half an hour.

Fantastic
#8 - March 2, 2010, 5:25 a.m.
Blizzard Post
I am sorry, Demian, but the only department who will be able to assist you in this matter is our Billing department. Only they are able to remove or reset an authenticator that is attached to an account.