Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Wind Rider Cub redemption problem

Forum Avatar
Skiffee
#0 - March 3, 2010, 12:01 a.m.
Blizzard Post
I ordered the cute little plush with the in-game redeem code... Got it in the mail today, got excited and ripped the box open to find the cute little plush.

Found the card and very gently scratched off the gray area, to reveal... A white box.

The box that is suppose to have the code printed in it is completely blank.
Has anybody else had this problem?
How do I get the code to get my in-game companion?
Forum Avatar
Orlyia
#21 - March 3, 2010, 7:42 a.m.
Blizzard Post
Skiffee, Feladrell and H̫̫fy Рcould you check your registered email for correspondence on this.

Thanks!
Forum Avatar
Orlyia
#23 - March 3, 2010, 11:25 a.m.
Blizzard Post
Check your registered email for me as well, Mal.
Forum Avatar
Orlyia
#25 - March 3, 2010, 11:43 a.m.
Blizzard Post
Q u o t e:
Thank you for the follow up!


My pleasure, Hôôfy.

I've passed this along. We need to determine what's happened, but we'll see what we can do to get this resolved for you.

Thank you so very much for your patience.
Forum Avatar
Orlyia
#36 - March 4, 2010, 5:53 a.m.
Blizzard Post
Q u o t e:
Yeah, I scratched mine and just a white box. :( How disappointing.

Edit: Should I post a new topic or just keep this in here? I feel bad, I was all excited to open the box today and bam! White box code. Woe.


Rain, could you check your registered email on this account for correspondence.

Thanks!
Forum Avatar
Orlyia
#43 - March 4, 2010, 11:31 a.m.
Blizzard Post
Q u o t e:
I have a different problem , when I enter my code it brings me to the prompt to pick my game , which I do and when I select it then hit redeem code it says "The selected World of Warcraft license is not available to play." but it's my account that I use and that works.


Interesting. Did you happen to be logged in when you tried to redeem this?

I'd try a reboot of your system first, see if that helps. You did purchase this from the US store and it's a US based account?
Forum Avatar
Orlyia
#46 - March 4, 2010, 12:02 p.m.
Blizzard Post
Q u o t e:
Thank you ! what ever you did made it work , thank you for the quick and effective response :).



<.<
>.>

While I'll not duck praise - honest, wasn't me! I didn't do a thing.

Glad you got it accepted!

Enjoy!
Forum Avatar
Orlyia
#49 - March 4, 2010, 1:36 p.m.
Blizzard Post
I am currently awaiting word on how we are going to proceed with this.

It's not a matter of if....just exactly when and how we can resolve this best for ya'll :)

Being a pet collector myself, I totally understand being anxious to see your ingame version just as soon as possible.
Forum Avatar
Orlyia
#51 - March 4, 2010, 2:02 p.m.
Blizzard Post
Ones purchased through the US store should work on US accounts, yes.
Forum Avatar
Orlyia
#56 - March 5, 2010, 6:05 a.m.
Blizzard Post
Q u o t e:
i as well am having the same problem with the codes QQ
i was so happy to have it
then i ripped the code off
there wasnt one, i checked the reciept but nothing was on it that was useful
deffinently upsetting =(


Claudious, could you check your registered email for me.

Thanks!
Forum Avatar
Orlyia
#59 - March 8, 2010, 6:04 a.m.
Blizzard Post
Malvision,Hôôfy and Feladrell thank you so much for your patience, please check your email.

Claudious, I have your email and am awaiting word.

Rainstorm and Skiffee - I've not received a reply from my original email to you as of yet.

Forum Avatar
Orlyia
#63 - March 10, 2010, 6:31 a.m.
Blizzard Post
Claudious, please check your email.

Skiffee - I have your email and am awaiting word.

Rainstorm - I've not received a reply from my original email to you as of yet.

And yes, Hôôfy, snail-mail is regular postal service - sorry bout that :)
Forum Avatar
Orlyia
#64 - March 11, 2010, 7:53 a.m.
Blizzard Post
Skiffee - Please check your registered email.

Rainstorm - I've not received a reply from my original email to you as of yet
Forum Avatar
Orlyia
#70 - March 15, 2010, 6:03 a.m.
Blizzard Post
Q u o t e:
Hey there.

Sorry about the long response. I had a heck of a time getting a digital camera. Work doesn't allow us to have cell phones with cameras. :x But I sent it in and appreciate the help.


Received and passed on. May be a day or two Rainstorm, but we'll do our best to get this resolved for you.

Thank you very much for responding.
Forum Avatar
Orlyia
#72 - March 16, 2010, 5:50 a.m.
Blizzard Post
Q u o t e:
I had this same problem with my Wind Rider and would like to go about getting it resolved, would it be possible for me to get in on this e-mail action?


Feurmata - please check your registered email.

Rainstorm - still waiting to hear on yours.
Forum Avatar
Orlyia
#73 - March 17, 2010, 10:17 a.m.
Blizzard Post
Q u o t e:


Feurmata - please check your registered email.

Rainstorm - still waiting to hear on yours.


Both of you check your registered email if you would.

Enjoy!
Forum Avatar
Orlyia
#79 - June 16, 2010, 2:13 p.m.
Blizzard Post
Could both of you check your ingame mails again and let us know if these don't come through.

This is a rather old thread, and really not the same issue at all. I'm going to lock this one.

If you don't receive these, please do make a fresh thread.