Steal someone's name for 25$ USD

#1 - March 7, 2010, 9:02 p.m.

Product

Your situation shows exactly the reason they should never give somebody a character's name if he was even logged into once.

Q u o t e:
I can understand that this could be seen as name reserving, and that a character name wipe could have happen while my account was not active, but the fact that I was never given a warning before action was taken, or that I could not find any official policy about this other than the "we feel that in the spirit in the game" from a GM reply is disturbing.

A character name wipe did not happen, and you should have been notified of the change, are you sure this didn't happen. I suggest you open another support and request to talk to a supervisor, you really should get your name back, but sadly what I think does not matter.

What happen to you normally does not happen, the system is not perfect, and it clearly failed you ( if everything you say is the 100% truth ).

Aredek

#2 - March 7, 2010, 9:07 p.m.

I sincerely apologize if you have been inconvenienced as a result of this policy; however, you're always welcome to share you suggestions on our Suggestions Forum. That being said, the requirements surrounding our Inactive Character Name Change policy are quite stringent, and rarely are the qualifications met. While I can appreciate the intention to save a character name in case you may eventually want to play on a realm, your character was logged into a single time for roughly 4 minutes, did not earn a single copper, and was left unaccessed for over 40 months. Our desire was not to punish you or to make money, but rather to provide another player with the opportunity to use a name that was reserved but unused for over three years.

I truly hope you take the time to post your thoughts on the Suggestions Forum, Product; we'd love to hear your thoughts. Best wishes.

Aredek

#81 - March 8, 2010, 10:07 p.m.

I've greatly appreciated the discussion contained within this thread for the most part, but as the discussion appears to be approaching that proverbial ever-so-dangerous ledge, it looks as if it's time to lock it before the misstep can occur. That being said, I hope each of you will participate in any similar threads posted on the Suggestions Forum.