TIcket closed without permission!

#0 - Feb. 23, 2010, 8:16 p.m.

A GM closed my followup ticket while I was online without speaking to me and without my permission I had a few questions for him/her.

The GM responded with a message saying sorry we caught you offline... etc

1. I was not offline or AFK. (for the follow up ticket)
2. I waited all day cause I wanted a few things answered.
3. None of my questions got answered.
4. My was suspiciously closed a few minutes before 12:00am PST( I am pretty sure that most GM's don't hang around the office past then)

I don't want direct feedback about my ticket I want feedback as to why my ticket was responded to with a macro and closed while I was still online.
I will be leaving feedback.

Thank you for your urgent attention to this matter.

Orlyia

#2 - Feb. 23, 2010, 8:23 p.m.

This has been examined twice, and I see you now have a 3rd petition in, Nara.

There is no such thing as a 'ninja' loot in WoW. There may be scams, but that requires very specific rules being stated prior in the raid. We simply did not find that in this case.

Orlyia

#4 - Feb. 23, 2010, 10:13 a.m.

There are many protections against this already, Nara.

First and foremost, is if you are with strangers, or folks you just don't know well enough to trust - don't run on Master Loot.

You are more than welcome to open another petition if you have other questions - or ask them here, I can try to see if they can be answered.