Sunwell Plateau Locked - Thrid Gate

I'll see about getting this gate down, Boyang, you will need to soft reset the instance if you have been been in there recently.

To perform a soft reset, follow these steps:

-Have the entire party/raid exit the instance.
(Please note that players who remain inside the instance, even those who are logged out, will prevent this workaround from functioning as it should)
-Wait at least 30 minutes while every raid member remains outside of the instance.
-Re-enter the instance only after 30 minutes have elapsed.

When you re-enter the instance after completing the soft reset, all scripted events that your raid has not yet completed should now be reset and you should be able to continue raiding where you left off.

This may take a few minutes so even if you have completed the soft reset don't enter the instance until I give the all clear.

Q u o t e:
okay ill make sure no one enters the instance

You should be set, once the soft reset is complete the gate should be down upon entering.

Q u o t e:
thank you very much, do you know if this is gonna happen again next week or is it just random?

It may, it seems to mostly be random at this time. Our Quality Assurance and Developers are investigating the overall cause of the issue and once they track it down they will work on implementing a resolution. Until then if you come across the issue please submit an in-game petition. You can also post here and if we are able to we'll see about getting that gate down.

Q u o t e:
so wait 30 min then we should be good

If anyone has been in the instance in the last 30 minutes or so, yes, you'll have to soft reset the instance for the gate change to take affect.

Q u o t e:
it worked killed kil'jaeden 1 shot ez mode thank you very much

Huzzah!