#2 - Feb. 22, 2010, 6:51 p.m.
As Tamilyn has suggested, it would probably be best for you to continue your attempts to contact our Billing and Account Services department by phone for assistance, Exaera. If you receive an message stating that all lines are currently busy, then please try your call again in a few moments.
Billing and Account Services Live Representatives Available 7 days a week, 8am to 8pm PDT
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283
Alternatively, you are welcome request the removal of an authenticator by submitting a completed copy of the following Terms of Use form along with a photo copy of your ID:
http://us.blizzard.com/support/article/BNETTOUFORM