Quest Log not tracking new/completed quests

#0 - Feb. 20, 2010, 4:18 p.m.
Blizzard Post
I've been having issues with my quest log lately.

I'll grab a quest (or many) and they will not show in my quest log. If I logoff and come back on, everything shows. But once a quest is completed, it is not removed from the list. Logoff, and back on and the completed quest is gone.

The most annoying part is when I'm on and it shows only 20/25 quests for example, and I go to pick one up only to find out that my log is full.

I've removed all addons, reinstalled them, ran the repair tool and nothing has fixed this.

This has been going on for over a week and I'm sick and tired of it. It seems to be plaguing players around the world. What is the cause and what is the solution (or when is blizzard going to fix this)

PLEASE, someone help me out here.
#3 - Feb. 20, 2010, 4:27 p.m.
Blizzard Post
This is the first I'm hearing of an issue of this variety, Slayersluxyz. I encourage you to follow the steps below and try logging into the game without installing any addons:

Q u o t e:
1) *IMPORTANT* Exit the World of Warcraft to your desktop by logging out of the game and exiting. If World of Warcraft isn't closed, then these steps won't have the desired effect.
2) If you used an "installer" for a custom UI, see if it has an "uninstaller" and use it.
3) Inside the World of Warcraft Program Folder, delete the "WTF," "Cache," and "Interface" folders.
4) Restart your computer.
5) Please do not reinstall Addons prior to testing the issue you were experiencing.
6) Make sure that you are using WOW.EXE or LAUNCHER.EXE to start the game. Please do not run any UI installers beforehand, as we want to eliminate them as part of the issue.
7) Upon launching the game, you should see the Intro cinematic movie and be prompted to agree to the Terms of Use. Once you authenticate past the login screen, the “AddOns” button should no longer be visible at the lower left corner of the character selection screen. Both points mentioned previously must hold true if you should complete the aforementioned steps correctly.

Please let me know if this issue persists after doing so.
#4 - Feb. 20, 2010, 4:28 p.m.
Blizzard Post
Q u o t e:
And now magically after disabling all addons (which I'd done before) and logging in, then logging off and enabling all of them again... my issue is gone.

Very strange.


Glad to hear it. Should the issue persist, please feel free to try the steps mentioned above to give you a "fresh start." :)