#46 - Feb. 18, 2010, 5:48 p.m.
Q u o t e:
Hence the GC, quote above. He always plays the this is how you should post card and rarely plays the this is how we think card. By doing this blizzard gets to keep their customers in the dark whether by intention or some perceived feeling of necessity. "In another words things that have been said have come back to bite them." But that doesn't mean you should stop. It means you should do it more. While developing the game is not a democracy by any means. Regular and frequent reports to customers about intended changes would help.
I ask a company that I believe in that has made a quality product in the past to be a little more open. I realise that blizzard is more open now than any time in its history but that is not enough. I ask that they start to truly discuss changes being made to the product openly and honestly. I also ask that they stop trying to marginalise statistics posted on other sites.
Otherwise you will get people who think blizzard just doesn't care about x spec or y class. I feel bad because the original intent of this thread was not to search for a blue response but to discuss resto druids and how no matter how many statistics pages you linked blizzard would ultimately dismiss them as not relevant.
There are some risks with being too open. One is that you kill the discussion. If we immediately answer every question, then there isn’t much reason for players to go back and forth, and we lose the potential to learn something about what our players are thinking or feeling. WoW has a healthy theorycrafting community. If we over explain things, then we reduce or remove the need to experiment. We really want the forums to be a place for discussion, principally among players. If we want to get a message out, we have better ways to do it that have a chance to reach more players.
I know I personally slip into politician speak when I’m worried about players misinterpreting something or trying to use it as a big club to get their way. If we say “There is a bug,” then players might respond with “OMG Blizzard admits releasing unpolished content.” If I admit where we made a mistake, players can respond with “OMG Blizzard is just flopping around helplessly and needs to let the community make all the big decisions.” I don’t like slipping into that mode and I try to catch myself, but it has definitely helped me understand why politicians do it so often. :)
Q u o t e:
as an aside the only reason players continue to try to use class/spec representation as a defense is because its obvious Blizz DOES base a great deal of their class decisions off of representation ratios. When they do so is the trick and this is not one of those times. Let it go.
Representation is a data point. It’s not the only data point. Another data point is what the best players of that class / spec can manage. Another is what the worst players can manage. Another is whether players think that class / spec is fun to play.
When we’re dealing with who plays what class, we are trying to interpret a very noisy data set that probably has literally hundreds of variables that are difficult to measure or model. We can’t always tell you why some classes have 8% representation and others have 15% (though some players will try to boil it down to very simple and probably inaccurate explanations). Since it’s hard to determine cause and effect, the most useful information comes when there is a big shift. If you see representation jump or fall over a short period of time then it’s likely that something happened. Maybe one of the variable suddenly overwhelmed all the others and caused a shift. If we introduced a big PvP buff or nerf it wouldn’t surprise me at all to see PvP representation suddenly change (though I’m sure there is also an effect where representation changes just because players heard about a buff or nerf and not because power actually changed that much).