Forgot my secret question answer!

#0 - Feb. 16, 2010, 6:03 a.m.

Ok so a few months ago i was hacked. i had to call up blizz and everything to get my acc back. they needed my answer to high school i graduated at but the thing is it was something with a v when mine started with a,s,or c. so i called back i use the answer starting with an ''s'', they said that was right so i got it back. today i made a new account so my brother could stop using my account and put his on a new account so we could play together.when i get to the secret question part of the payed acc change i put in what i told the person over the phone and it said that it was invalid. please help.

Sirantus

#4 - Feb. 16, 2010, 5:56 p.m.

Please note that we do not offer/support the option to transfer characters or accounts from one player to another, KruÃ»l.

That being said, if you are not aware of what you placed as the answer to your secret question, then it would probably be a good idea to recover that information for future reference.

As account security is paramount, we require extensive verification in order to relinquish this type of information. If you were to submit a completed copy of the following Terms of Use form along with a photo copy of your ID, then we may be able to assist you with recovering the answer that you originally provided:

http://us.blizzard.com/support/article/BNETTOUFORM