Character Missing in realm List????

#0 - Feb. 11, 2010, 3:30 p.m.

So I log in this morning to find out that my warlock, the one I'm posting on now, isn't in the list. At first I assumed I've been hacked so I changed my password, checked my other characters, guild banks and what nots, nothing else is missing. My email wasn't even changed. I even just purchased an authenticator that should be here tomorrow.

But then I find something strange... my character is still in the guild, same with arena teams and friends lists. Could it have been account transferred? If so, why am I still able to post on it from my account on the forums...

I'm so confused.

Aredek

#6 - Feb. 11, 2010, 4:33 p.m.

The following response was written by one of our new teammates. Because they are still in training and do not yet possess a forum account of their own, they shall be posting via proxy through me.

I’ve looked into the issue, Squt, and your Warlock should be available. Are you still unable to see the character? If not, you may need to log completely out of the game and back in.

Aredek

#9 - Feb. 11, 2010, 4:39 p.m.

The following response was written by one of our new teammates. Because they are still in training and do not yet possess a forum account of their own, they shall be posting via proxy through me.

Hrm, I’m currently showing the character as undeleted and active Squt. Can you try creating a level 1 character on the realm now? This can refresh the character select screen and allow you to see the warlock.

Aredek

#13 - Feb. 11, 2010, 4:49 p.m.

The following response was written by one of our new teammates. Because they are still in training and do not yet possess a forum account of their own, they shall be posting via proxy through me.

It seems that during the course of your profession restoration, there were a few crossed wires resulting in the accidental deletion of the character, but this was quickly rectified. I do very much apologize for this confusion and hope it didn’t cause too much frustration. Everything should be good to go now, but please don’t hesitate to ask if there’s anything else I can assist with =).