Scheduled Realm Maintenance - 02/09/2010

Update, 4:50 PM PST:

We are aware of the login and latency issues that players are currently experiencing. We are actively investigating these issues to resolve them as soon as possible. Thank you for your patience.

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Update, 4:15 PM PST:

We have resolved the final issues that occurred during maintenance and all realms are now playable. Players are likely to experience some latency as people continue to login. Thank you for your patience.

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Update, 3:15 PM PST:

We are continuing to resolve the issues that have been affecting realms and making more realms playable as we are able to. The realms that are still down for maintenance are actively being worked on. We will provide another update on these realms at approximately 4:00pm PST.

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Update, 2:05 PM PST:

Some new issues have been encountered that are affecting all realms and we are currently investigating them. Another update will be provided at approximately 3:00pm PST

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Update, 1:15 PM PST:

We are in the process of resolving the issues that were causing the extended maintenance. We are currently making realms available for play as these issues are resolved and expect all realms to be playable by approximately 2:00pm PST. Thank you for your patience.

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Update, 12:20 PM PST:

We encountered some additional issues continue to work on the maintenance. We will provide another update at approximately 1:00pm PST.

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Update, 11:00 AM PST

We encountered some issues during the scheduled maintenance and are extending the maintenance on all realms until approximately 11:59am PST. We will provide further updates as needed at this time as well. Thank you for your patience.

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Good morning, everyone! Apologies for the delay, but welcome to this week's edition of Scheduled Realm Maintenance. :)

From the Service Status Forum:

http://forums.worldofwarcraft.com/thread.html?topicId=23041935914&sid=1

Q u o t e:
We will be performing our scheduled weekly maintenance for all US and Oceanic Realms beginning at 05:00 AM PST and 11:00 AM PST. No realms will be available for play between approximately the hours of 05:00 AM PST and 11:00 AM PST.

Thank you for your patience.

As a reminder! While Tuesday maintenance may briefly interrupt your regularly-scheduled pro-gaming, it is an excellent time to focus on account security. Just think about what all you can accomplish while realms are offline. You can:

• Scan your computer system for malicious software
  
• Complete available updates for your operating system, web browser, and antivirus and anti-spyware programs
  
• Check out helpful browser AddOns like NoScript and Flashblock
  
• Even research the Battle.net Authenticator

Be sure to review the Tuesday Recommended Reading List (below) for more information!

Computer Security Recommendations
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Fake Emails From "Blizzard"
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1

Battle.net Account Security Awareness
http://us.battle.net/security/

Why the Downtime Every Tuesday?
https://forums.worldofwarcraft.com/thread.html?topicId=89429867&sid=1

Cheers!

Note: All time frames listed are estimated and noted in PST (Pacific Standard Time). If you do not live on the west coast of North America, please make the appropriate adjustments based on your local time zone.

For ease of reference, here's a list of several common time zones and their current relationship to PST:

HST = PST - 2 hours
MST = PST + 1 hour
CST = PST + 2 hours
EST = PST + 3 hours
AST = PST + 4 hours
Newfoundland = PST + 4.5 hours
GMT = PST + 8 hours
AEDT = PST + 19 hours

If your local time zone isn't noted above, don't worry! There's many free time zone converters available online. :)

Q u o t e:
Why do all the GMs have avatars of corepups now. ._.

Because Core Hound Pups make account security look goooooooood.

Just as a reminder for those who may not know where to look:

Updates, as they become available, are being provided within the very first post of this thread (http://forums.worldofwarcraft.com/thread.html?topicId=23042166098&sid=1). These same updates are also being provided on our Breaking News page and Service Status Forum. To make accessing these resources a bit easier, you may want to bookmark the following links:

Breaking News page: http://launcher.worldofwarcraft.com/alert
Service Status Forum post for 02/09/2010 maintenance: http://forums.worldofwarcraft.com/thread.html?topicId=23041935914&sid=1

Thank you all for for your patience. We will provide another update as soon as possible.

As a reminder, folks, please keep your posts civil and in accordance with the forum Code of Conduct (this means no: profanity, masked or direct; abuse of the Caps Lock key; trolling or spamming). I'm happy to keep this thread open for discussion, but inappropriate posts will be deleted.

Thank you!

Though all realms are now online, we are aware that some realms are experiencing high latency. We are also aware that some players are experiencing an issue when logging into the game client.

These issues are being investigated and we hope to have them resolved as quickly as possible. Thank you all for your reports.

Hey folks, we have a new thread regarding the current issues. Please join us there.

http://forums.worldofwarcraft.com/thread.html?topicId=23094279863&sid=1