Dungeon Finder Glitch

#0 - Feb. 8, 2010, 5:20 a.m.

Hello. Ever since the most recent patch, my dungeon finder has been giving me problems. I queued for Forge of Souls Heroic a few days ago, got in, everything was fine. But ever since then, whenever I queue for any specific random dungeon (other than FoS), when the dungeon pops, it comes up as Forge of Souls. It doesn't matter which dungeon I queue for, or how many: it still pops as Forge of Souls. When I use the random dungeon finder, this problem doesn't persist (i.e., it doesn't always put me in FoS. But that doesn't help much when I'm farming specific achievements).

I've tried a few things so far to try and fix it, and I've been unsuccessful. Things I've tried are:
-Logging out and back in
-Exiting WoW entirely, then logging back in
-Restarting my computer
-Clearing WoW's cache folder
-Disabling all of my addons

EDIT: It should also be noted that this only happens on Sylmae. The dungeon finder works just fine for my other 80.

Also, some system information:
-Asus G50 VT-X5
-Windows Vista 64 bit
-4GB RAM
-Nvidia GeForce 9800M GS
Need anything else, just ask.

I really feel like I'm running out of things to try, so any input/suggestions would be greatly appreciated. Thanks!

Vrakthris

#6 - Feb. 9, 2010, 12:59 a.m.

Q u o t e:
Try deleting your cache folder.

That would be my recommendation as well. You may also want to try a full UI reset to see if that clears up the issue.

1) *IMPORTANT* Exit the World of Warcraft to your desktop by logging out of the game and exiting. If World of Warcraft isn't closed, then these steps won't have the desired effect.
2) If you used an "installer" for a custom UI, see if it has an "uninstaller" and use it.
3) Inside the World of Warcraft Program Folder, delete the "WTF," "Cache," and "Interface" folders.
4) Restart your computer.
5) Please do not reinstall Addons prior to testing the issue you were experiencing.
6) Make sure that you are using WOW.EXE or LAUNCHER.EXE to start the game. Please do not run any UI installers beforehand, as we want to eliminate them as part of the issue.
7) Upon launching the game, you should see the Intro cinematic movie and be prompted to agree to the Terms of Use. Once you authenticate past the login screen, the “AddOns” button should no longer be visible at the lower left corner of the character selection screen. Both points mentioned previously must hold true if you should complete the aforementioned steps correctly.

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=20377

Please let us know if either of those steps work, Sylmae.