30 Days, 60 Day Card - Blue Tracker

#0 - Jan. 25, 2010, 9:57 p.m.

I went out today and bought a 60 Day Pre-Paid Game Card from Wal Mart and i went home and entered the code and only got 30 Days. I got the message, 30 Day Game time added successfully, Game time expires February 24th 2010. Is it gonna give me 30 more days when that time expires, or did i just get ripped off?

Orlyia

#8 - Jan. 26, 2010, 12:09 p.m.

This is on the radar folks, and I am so terribly sorry for any inconvenience.

I don't have an update yet, but the folks that need to know are aware. I'd stay tuned at the moment.

Sirantus

#17 - Feb. 10, 2010, 9:32 p.m.

It appears that this issue has been addressed, Ariathis, and the majority of players that encountered this error have received the appropriate amount of game time for their 60 game cards. Please feel free to check the Payment History page for the account in question to confirm that the matter has been resolved.

Full Payment History
https://www.worldofwarcraft.com/account/payment-history.html

If any other players are still encountering this issue, please feel free to contact our Billing and Account Services department for assistance.

Billing and Account Services

Email: [email protected]
Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11

Live Representatives Available 7 days a week, 8am to 8pm PDT
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283

Thank you for your patience and understanding throughout this matter.