Does blizzard delete characters

#0 - Feb. 4, 2010, 9:16 p.m.
Blizzard Post
Is this legit? he logged on today and his 28 hunter (hes new) left my guild and was deleted shortly after. He got on vent saying when he tried to logon his character was gone, and it was not him who did it. About 30 secs after he logged on he was booted, he got an email stating his keys were invalid.

My question is, DOES BLIZZARD DELETE CHARACTERS??

P.s. - He bought the keys at the store in boxes about a week ago.
#8 - Feb. 4, 2010, 9:40 p.m.
Blizzard Post
Q u o t e:
Is this legit? he logged on today and his 28 hunter (hes new) left my guild and was deleted shortly after. He got on vent saying when he tried to logon his character was gone, and it was not him who did it. About 30 secs after he logged on he was booted, he got an email stating his keys were invalid.

My question is, DOES BLIZZARD DELETE CHARACTERS??

P.s. - He bought the keys at the store in boxes about a week ago.


No, Blizzard Entertainment does not delete active characters, though low level deleted characters may be removed from the system after a certain period of time passes:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=19324

In this case, though, it sounds much more likely that your friend might have been compromised =(. You may want to point them at the following threads as well as the link in my signature:

** Computer Security Recommendations **
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

** Account Compromise Info Center **
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

Blizzard Authenticator
http://us.blizzard.com/support/article.xml?articleId=24660
http://us.blizzard.com/store/search.xml?q=authenticator

Mobile Authenticator
http://us.blizzard.com/support/article.xml?articleId=26109