Being hacked as I type this...what do I do?

#1 - March 27, 2011, 1:44 a.m.
Blizzard Post
See title.
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Forum Moderator
#13 - March 27, 2011, 2:10 a.m.
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Aircathna gave you a great first step, Lebow.

http://us.battle.net/wow/en/forum/topic/932784008

Follow that link from the customer support section.


Check that link for the answers you may need for now. I'll move your thread over to Customer Service, though, as they might be able to help you better. =) Hang in there, things like this are fixable.
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Support Forum Agent
#16 - March 27, 2011, 2:20 a.m.
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D= There's a puppy in here!

First and foremost, you should be concerned with both account and computer security. Do a sweep with a virus and/or malware scanner (both would be best, but don't run them at the same time). Once you are certain you have found the source of your compromise or you have access to a known secure computer, you'll want to report your account to our staff using our web form:

Account Recovery web form
https://us.battle.net/account/support/account-recovery.html

This should also reset your password. While you wait for a response, anything else you can do to secure your account would be wise. Ordering an authenticator is recommended, as is changing the password to your e-mail address and Battle.net account and possibly setting up a new e-mail address to use exclusively with your Battle.net account. We have a lot of various security tips and tricks you might want to consider. Check out the links below - they'll get you started on the path to stronger account security. >^.^<

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

Battle.net Authenticator
http://us.blizzard.com/support/article/24986

Battle.net Dial-in Authenticator
http://us.blizzard.com/support/article/35806

Best wishes to you!
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#17 - March 27, 2011, 2:33 a.m.
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03/26/2011 7:20 PMPosted by Nevalistis
D= There's a puppy in here!


/methodicalpawwave

You see nothing.