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Fake or Real E-mail?

Forum Avatar
Sprodaboo
#1 - March 24, 2011, 10:52 p.m.
Blizzard Post
Hey everyone i cannot log into my wow account, i do have an authenticator, and i can still log on to post in forums. My main has all her gear and I for some reason can't log in says my accounts locked. I have this email and would like to know if it is real...

Due to suspicious activity, the Battle.net account ********(my email) has been locked. To restore access to this account, please follow these steps:

Step 1: Secure Your Computer

In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from unauthorized access.

Step 2: Secure Your E-mail Account

After you have secured your computer, please create a new password for your e-mail account since it may also be compromised. Be sure to check your e-mail filters and rules and look for any e-mail forwarding rules that you did not create. For more information on securing your e-mail account, visit this Support page.

Step 3: Choose a New Password

You must change your password in order to resume using this Battle.net account. Please click this link to choose a new password:

**********************

*Note that your former password no longer grants access to Battle.net account management, World of Warcraft, or any other login-protected Battle.net account service.

If you still have questions or concerns after following the steps above, feel free to contact Customer Support at **********

Sincerely,
The Battle.net Account Team
Online Privacy Policy


The ones who emailed this are

Battle.net Account Locked - Action RequiredThursday, March 24, 2011 6:38 PM
From: "noreply@blizzard.com" <noreply@blizzard.com>

There is also an attachment... Pretty sure its fake but i would like to play wow tonight and want my account to be unlocked and safe
Forum Avatar
Orlyia
Support Forum Agent
#13 - March 25, 2011, 5:10 a.m.
Blizzard Post
03/24/2011 4:55 PMPosted by Sprodaboo
Thanks everyone, I have changed my email, and my password.. password two times. I am not sure what caused it but I do know last night i traded 5000g to a friend and that may have triggered it. But I doubt it. This all helped a lot.


No, this would be because of a detection that seemed suspicious. What kind of connectivity do you use - have you changed providers, logged in from another location?

What you do NOT want to do is report this compromised when it's not been. That may produce a password change, but that's really not the best way to do that :)