Redemption Code Help blizz please read

#0 - Jan. 12, 2010, 2:24 a.m.
Blizzard Post
Hi I bought race change and it got glitched so i called blizz and now they changing me back to tauren is it possible for me to get a redemption code for race change so I do not have to buy it again.
thanks
#9 - Jan. 12, 2010, 2:42 a.m.
Blizzard Post
Q u o t e:
Noo it got glitched I turned into troll when I was supposed to be orc soo now they wanna make me tauren again...I am tauren again


I'm sorry that there was an issue with your Race Change, but I'm glad that our staff were in a position to help. Unfortunately, if you'd like to move forward with a new Race Change, it will be necessary to move forward via the normal channels.

If you'd like to discuss the matter in greater detail, you can contact our Billing & Account Services staff directly as well:

    Billing & Account Services

    Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
    Live Representatives Available 8am to 8pm PST
    E-mail Support - [email protected]

    If you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above.
    If you are located in Singapore should use 800-2549-9273 if you cannot get through with the number above.
    Latin American and International callers without access to our 800 numbers may use: (949) 955-0283