Unable to Log In On Drenden

Are you unable to log into just those characters? Or are you experiencing this on every character on the realm, Allyana?

Q u o t e:
Every toon we have on Drenden is having this issue - however my husband had no trouble logging into a toon on another realm.

Roger that, Allyana.

Give me just a few moments to speak with those addressing this issue.

Thank you all for the outstanding information you've provided so far. I've brought your reports to the attention of the appropriate parties, and they are currently investigating this further in hopes of restoring access to the realm as quickly as possible.

I'll do my best to acquire updates and provide them within this thread, so please try to keep all related discussion isolated to this thread to ensure the updates are easily found.

We greatly appreciate your patience and hope to see you all back in game as soon as possible.

Q u o t e:
it is really annoying to try over and over again with an authenticator though. i'm sure they're working as fast as they can. plus, spongebob is on.

I'll be sure to update you as soon as the realm is available again, Sci. You can give your Authenticator a bit of a rest in the meantime. :)

Q u o t e:


aredek i personally think blizzard should consider looking into free or very cheap realm changes from drenden? Would be really appreciated if you could just throw the idea to your fellow employees :) thanks.

We do not traditionally provide free character moves as a result of realm issues, but you're welcome to make such a suggestion on the Suggestions Forum, Manoxis.

Our technicians are still actively working to resolve this connection issue, folks. I'm afraid that I do not have an estimate as to how long this process will take, but we'll do whatever we can to address the issue as quickly as possible.

Thanks again for your patience.

Q u o t e:


Do they know what's causing the problem is that's disconnecting the players?

They do, and it looks like they have just resolved it.

Can you all try logging in for me once more?

Let me know if you continue to experience any difficulties logging in.

Q u o t e:
Might wish to move to this thread, it's more current:

Thanks Crepe =).

Our technicians are aware that Drenden is experiencing some issues, but they're hard at work to find a solution. In the meantime, and in an effort to keep things focused, please join us for further discussion of this situation here:

http://forums.worldofwarcraft.com/thread.html?topicId=22418860412&pageNo=1&sid=1#13