Phone Authenticator-Not Compatible?

Q u o t e:
Right, so I've just purchased an authenticator for my Samsung J600. It was in the list, it let me pay for the silly thing. I recieved the text fine, so I went to the link it gave me. However, lo and behold 'This device is not compatible with this application'.

How do I get my $1.11 back :l

Hmm, if it's on the list, should work to my knowledge.

Billing may be able to assist with the charge - or at least tell you who you need to contact. Could it be a version of the phone you are using? I do apologize for my lack of expertise in that area.

I'd start with Billing and see if they can give you any recommendations.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 8AM – 8PM Pacific Time, 7-Day Support
E-mail Support - [email protected]

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Our Billing Support page can be found at http://us.blizzard.com/support/article.xml?locale=en_US&articleId=20606