WOW ACCOUNT HACKED - authenticator code

#3 - March 27, 2010, 3:24 p.m.

If an Authenticator has been attached to your account without your permission, likely this means the account has been compromised. Often, malicious third parties will attach Authenticators to compromised accounts in order to prolong the amount of time they have access to them. I’d recommend reviewing the following thread concerning Account Compromises, particularly this section:

Q u o t e:
6.3 An Authenticator Was Added to My Account!

In some circumstances, malicious parties may add an Authenticator to an account to prevent access to anyone who does not posses the Authenticator. Please contact our Billing and Account Service Department to have the Authenticator removed from the account. Our Billing Representatives can be reached via phone using one of the following numbers:

Billing and Account Services
Live Representatives are available every day from 8:00 AM to 8:00 PM PST
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Account Compromise Info Center
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

Additionally, if you have not already, scanning your computer for any potential malware or keyloggers would be a good idea, as it can help prevent future compromise once the account is recovered. Our Computer Security Recommendations thread contains a wealth of information on how to help identify, remove, and protect yourself against these malicious programs.
Computer Security Recommendations
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Once these steps have been taken, create an in-game petition detailing what happened. This will allow the receiving Game Master to queue your account for investigation and potential restoration. In the mean time, you may consider attaching an Authenticator of your own to the account, as this can help prevent future compromise by adding an extra layer of security to your Battle.net Account.

Add an Authenticator, Adopt a Core Hound
http://forums.worldofwarcraft.com/thread.html?topicId=22048397570&sid=1