Can't activate my authenticator

#0 - Jan. 20, 2010, 1:44 a.m.
Blizzard Post
i follow the link on the slip.

it takes me to battle.net read and tried to follow the instructions

but the tab for my security doesn't pop up on the b.net site
#3 - Jan. 20, 2010, 1:52 a.m.
Blizzard Post
Q u o t e:
i follow the link on the slip.

it takes me to battle.net read and tried to follow the instructions

but the tab for my security doesn't pop up on the b.net site


If you're experiencing an issue attaching an Authenticator to your account, then it may be best to contact our Billing & Account Services staff directly:

    Billing & Account Services

    Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
    Live Representatives Available 8am to 8pm PST
    E-mail Support - [email protected]

    If you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above.
    If you are located in Singapore should use 800-2549-9273 if you cannot get through with the number above.
    Latin American and International callers without access to our 800 numbers may use: (949) 955-0283
#8 - Jan. 20, 2010, 2:57 a.m.
Blizzard Post
Q u o t e:



change security options is the tab i can't find


Oh, I was under the impression that you were unable to add the Authenticator at all! My mistake, and I'm glad that you were able to attach your Authenticator more easily.